Refund policy

Refund Policy

No refunds. You get what you get. If you order, that’s what it is. We stand behind the quality of every product we ship.

Photos and videos on this site are AI-enhanced previews. The product you receive may have slight variations in color, finish, and details. By placing an order, you acknowledge this.

Holiday pre-order. Production starts about 1 month after you order, then about 2 weeks of production plus about 1 week of shipping. Plan on about 7 weeks total.

About SirenDeck Heated Robe Variants

At SirenDeck, we're constantly innovating and expanding our collection of premium heated robe variants. Each variant is crafted to bring our designs to life. All variants on our store are still being actively developed and refined, which ensures you receive the highest quality product possible.

Because of our commitment to quality production, we may ship you a different variant from our collection if your original selection cannot be produced to our standards. When this happens, we'll select another premium variant that matches or exceeds the value of your original order. You're getting a full SirenDeck heated robe, just a different design from our expanding collection.

  • Quality first: every variant ships at our premium standard.
  • Same value, different design: your variant is a full premium product, never a compromise.
  • Transparency: we believe in honest communication about what you're getting and why.

Order Terms and Conditions

All SirenDeck purchases are final. Because each heated robe is crafted specifically for your order, we are unable to accept refunds or returns. This applies whether you receive your original variant selection or another variant from our collection.

  • Orders cannot be cancelled once confirmed.
  • All sales are final. No refunds or exchanges.
  • If your variant can't be produced to our standards, you'll receive another equally premium variant.
  • Shipping is non-refundable regardless of circumstances.

We stand behind the quality of every SirenDeck product. Each variant is inspected and tested before shipment to ensure it arrives in perfect condition.

By purchasing this product, you acknowledge that you have read and agree to our Return and Refund Policy, including the preorder timeline and variant substitution terms.

Email: sirendeck@outlook.com